Information and Contacts
ABOUT NAILS &
BEAUTY BY NICOLA
Cancellation Policy
May I ask that all cancellations are made 48 hours prior to any booking. If cancellations are of short notice I reserve the right to charge 50% of the treatment(s) booked. Any cancellations made less than 48hrs, 100% payment of treatment(s) is required.
For bookings of £80 and over, 2 weeks' notice for cancellation is required to allow sufficient time to fill your time slot.
The cancellation policy also applies to any amendments made to your treatment(s), as certain time slots are booked to allow sufficient time to carry out the treatment(s). In this instance the above cancellation policy applies.
IMPORTANT INFORMATION
Salon policy
Please avoid bringing food to your appointment. You’re more than welcome to bring along your own drink.
Please keep non urgent phone calls and messaging to a minimum as it can cause issues with your nails drying correctly. We will not be liable for any issues after leaving the salon should you be using your mobile phone whilst having any nail services carried out.
Regrettably I can no longer allow young children into my salon for insurance purposes.
Deposit procedure
I shall require a 50% deposit to secure your booking for appointments of £80 or more two weeks prior to your booking. For special occasion block bookings such as: weddings, hen parties, birthdays etc, I shall also require a full deposit. 100% payment two weeks prior to your booking to secure your booking.
Deposits can be paid by cash or transfer. Unfortunately, I shall not be taking card payments for deposits. Thank you for your cooperation.
GDPR
With the EU GDPR law, I shall be asking all my clients to complete a consent form to confirm your consent for me to continue to hold your personal and sensitive data on file. Thank you for your cooperation.
Payment methods
I accept card (over £25), cash and direct transfers to my account. Unfortunately I no longer accept cheque payments. For transfers, I ask that these are made prior to your arrival for your appointment or before you leave.
Thank you.
Gift vouchers and loyalty cards
Please make sure you bring these with you to your appointment. Gift vouchers are valid 6 months from date of purchase. Unfortunately, we do not offer refunds on gift vouchers or loyalty cards.
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